Useful information

• Cleaning

  Never use detergents, abrasives, solvents, chemicals, products containing muriatic acid, ammonia, acetone, bleach, household acids, various disinfectants, rough and/or metal scouring pads and/or sponges that may irremediably spoil the product surface. We recommend cleaning the product surface every day by wiping it using exclusively a soft cloth and water. Take care to dry immediately any drops or water build-ups since they may lead to the formation of lime scale deposits that could be difficult to remove at a later time.

  Articles with Swarovski® crystals

  Products embellished with Swarovski® crystals are made by highly qualified craftsmen and are part of the exclusive Glamour Style program, which imagines and “dresses” bathroom products with valuable materials, rich in allure. Swarovski® crystals are delicate elements and therefore must be handled with special care. To ensure that the product remains in the best possible condition over time and to maximise brilliance, polish thoroughly with a soft, lint-free cloth and clean by hand with warm water (do not soak). Avoid contact with harsh, abrasive materials and glass/window cleaners. For these reasons, we recommend taking special care to thoroughly dry water build-up after each use to prevent the formation of lime scale. For more detailed instructions, refer to the website www.swarovski.com.

• Maintenance

  Product care also includes regularly cleaning the aerator filter from impurities and/or lime scale. For correct decalcification, disassemble the aerator and place it into diluted vinegar (max concentration: 10% at 20°C) to remove lime scale deposits and/or dirt from the aerator filters. Leave it to soak for a few hours, and then rinse using only water.

• Installation

  We recommend that you check the hardness of the water, as well as the condition of the hydraulic systems: if the percentage of limestone presence were to be particularly high, we recommend the installation of a sand filter and/or poly-phosphate filter (water softening system). In the same manner, in case of iron pipes or extremely dated ones and in bad conditions, we recommend, where possible, the replacement of the very system: the pipes, in fact, could release iron slag, which would corrode and jeopardize operation of the internal components of the articles. In such cases, as illustrated in the specific section, the warranty expires. In case of water with a high lime scale content, we advice installing inspectable filter taps (codes 1105032 and 1105052) on both delivery lines of deck-mounted bathroom washbasins and bidets, and kitchen sinks. This will prolong the life of the cartridges with ceramic discs and bolts as the inspectable filter taps will retain foreign bodies, if any, that might damage the cartridge sealing.

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